Customer interview framework, persona development, and initial validation report.
What's included:
Estimated turnaround: 5-7 business days
5-7 business days
Customer Discovery - Starter gives you validated answers about whether people actually want what you're planning to build. It's built for founders who want to test an idea before spending months building it, and this particular package is the entry point into this service — enough to get real results without over-buying. At $149 against a typical market rate of $299, you're saving roughly 50% versus hiring a traditional agency for the same scope of customer discovery.
Here's exactly what's included in the Customer Discovery - Starter package — no vague promises, just a fixed list of deliverables scoped to a 5-7 business days turnaround.
Most Customer Discovery - Starter projects are completed in 5-7 business days. Once you check out, we schedule a kickoff, move through the build, and route every milestone back to you for feedback before anything is called final.
Interview volume scales by tier, from a guided framework you can run yourself up to 15 fully conducted interviews on Enterprise.
You get persona profiles, a journey or segmentation analysis, and a written report of validated assumptions and next steps.
Yes — the Enterprise tier includes an investor-ready customer insights deck built for exactly that conversation.
Every WilGlobo package comes with a satisfaction guarantee — if the delivered work doesn't match what's listed above, we revise it at no extra cost. Payment is processed securely through Stripe, and you'll get a confirmation with next steps the moment checkout completes.
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